1111 Wellness Solutions

Privacy Policy

Effective Date: 2/18/26

Introduction

1111 Wellness Solutions (“1111 Wellness Solutions,” “Company,” “we,” “us,” or “our”) provides this Privacy Policy to describe how we collect, use, disclose, and safeguard information when you visit www.1111wellness.life, including any related mobile applications, portals, software, media channels, or other digital platforms connected thereto (collectively, the “Website”).

Your access to and use of the Website, its content, products, services, and any affiliated platform operated by 1111 Wellness Solutions (collectively, the “Service”) is subject to this Privacy Policy unless expressly stated otherwise.

This Privacy Policy explains:

What information we collect

How we use and disclose it

Your rights regarding your information

How we protect your information

Capitalized terms not defined here have the same meaning as set forth in the 1111 Wellness Solutions Terms of Use.

If you are using the Service on behalf of another individual, you represent that you are authorized to do so and that such individual acknowledges and agrees to the practices described in this Privacy Policy.

Notice to Users Outside the United States

The Website is hosted in the United States and governed by U.S. federal and state law. If you access the Website from outside the United States, you understand that your information may be transferred to and processed in the United States.

By using the Website, you consent to the transfer and processing of your information in accordance with this Privacy Policy and applicable U.S. law.

If use of the Website would be unlawful in your jurisdiction, do not use the Website.

Acceptance of This Policy

BY ACCESSING OR USING THE WEBSITE, YOU ACKNOWLEDGE AND ACCEPT THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY.

Information We Collect

We collect both:

Non-Personally Identifiable Information

Personally Identifiable Information

Non-Personally Identifiable Information

Non-Personally Identifiable Information (“Non-PII”) is information that cannot, by itself, identify you.

This may include:

IP address

Browser type

Device type

Operating system

Referring/exit pages

General geographic location (based on IP)

Usage data and browsing behavior

We analyze this information to improve functionality, performance, and user experience. We may share aggregated Non-PII for analytics, advertising, and business analysis.

Cookies & Tracking Technologies

Cookies

We use cookies to:

Maintain login sessions

Store user preferences

Facilitate checkout

Analyze usage patterns

You may disable cookies through browser settings; however, some features may not function properly.

Device Fingerprinting

We may use device fingerprinting technologies that identify devices based on browser configuration. Clearing cookies does not prevent device fingerprinting.

Web Beacons

We may use web beacons to measure page views and email engagement. These collect limited data such as cookie ID and timestamp.

Analytics

We may use third-party analytics providers, such as Google Analytics, to analyze Website traffic and advertising performance.

You may opt out using the Google Analytics opt-out tool.

Mobile Device Terms

If you access the Website through a mobile device, we may collect:

Device model

Operating system

IP address

App usage metrics

We do not access precise location data without consent.

Push notifications may be enabled and can be disabled in your device settings.

Social Media Integration

If you connect your account to a social media platform:

We may collect publicly available profile information.

We do not control how social platforms use your information.

Please review their privacy policies.

Personally Identifiable Information

We may collect Personally Identifiable Information (“PII”), including:

Name

Address

Email

Phone number

Date of birth

Username/password

Payment information

Identity verification documentation

Photos or videos submitted

Communications with Providers

Prescription and treatment data

Lab results, when applicable

Providing this information is voluntary but may be necessary to use certain services.

Medical Information

We collect medical information on behalf of independent Providers and pharmacies.

This may include:

Health history

Questionnaire responses

Diagnosis information

Treatment plans

Prescription details

Images submitted for clinical review

Communications with Providers

We may also receive:

Identity verification data from vendors

Prescription history

Lab results

Payment data

1111 Wellness Solutions does not independently create biometric data. If identity verification is required, a third-party vendor may temporarily create biometric data solely to verify identity and then delete it.

How We Use Your Information

We use your information to:

Provide requested services

Manage your account

Process payments

Communicate with you

Provide customer support

Personalize your experience

Improve Website functionality

Prevent fraud

Enforce agreements

Comply with legal obligations

We do not sell your personal information for monetary compensation.

We do not share mobile information with third parties for marketing or promotional purposes.

Disclosures of Personal Information

We may disclose information:

1. To Providers and Pharmacies
To facilitate medical services and prescriptions.

2. To Service Providers
Such as payment processors, hosting providers, analytics providers, customer service vendors.

3. For Legal Compliance
To comply with court orders, subpoenas, or law enforcement.

4. Business Transfers
In connection with merger, acquisition, bankruptcy, or sale of assets.

5. Identity Verification Vendors
For fraud prevention and compliance.

Children’s Privacy

The Website is intended for individuals 18 or older unless state law permits limited exceptions.

We do not knowingly collect information from children under 13.

If you believe a minor has submitted personal information, contact:

Email: [email protected]

Protected Health Information (HIPAA)

1111 Wellness Solutions is not necessarily a “covered entity” under HIPAA.

Independent Providers and pharmacies may be covered entities.

If 1111 Wellness Solutions acts as a business associate, we comply with applicable HIPAA obligations.

Medical information used solely for diagnosis or prescription fulfillment may be considered Protected Health Information (“PHI”).

Information not classified as PHI may be used according to this Privacy Policy.

De-identified data is not considered PHI.

Security

We use reasonable administrative, physical, and technical safeguards to protect your information.

However:

No system is 100% secure

Internet transmissions cannot be guaranteed secure

Email communications are not encrypted end-to-end

You are responsible for safeguarding your login credentials

If you suspect unauthorized access, contact us immediately at:

[email protected]

Payment Processing

Payment transactions are processed by third-party payment processors.

By submitting payment information, you authorize us to share necessary data with payment processors to complete transactions.

We do not control third-party payment processor security practices.

Data Retention

We retain information:

As long as necessary to provide services

As required by law

To resolve disputes

To enforce agreements

Providers and pharmacies may retain medical records according to their legal obligations.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

Know what personal information we collect

Access your personal information

Request deletion

Correct inaccurate information

Limit use of sensitive personal information

Opt-out of certain data sharing

Not be discriminated against for exercising privacy rights

To exercise your rights:

Email: [email protected]
Subject Line: “California Privacy Request”

We will verify your identity before processing requests.

We do not sell personal information of minors under 16.

Do-Not-Track

The Website does not currently respond to browser Do-Not-Track signals.

Privacy Policy Changes

We may update this Privacy Policy at any time.

Changes will be posted on this page with an updated Effective Date.

Continued use of the Website after changes constitutes acceptance.

Contact Us

If you have questions about this Privacy Policy, contact:

1111 Wellness Solutions
Email: [email protected]